TERMS & CONDITIONS
KhushMaza.com
Powered by IT247PORTAL
Effective Date: [25/08/2026]
Last Updated: [27/08/2026]
1. INTRODUCTION
Welcome to KhushMaza.com.
KhushMaza.com is a digital food-business showcase and discovery platform operated and/or provided through IT247PORTAL (“Platform”, “KhushMaza”, “we”, “us”, or “our”).
These Terms & Conditions (“Terms”) govern your access to and use of the KhushMaza.com website, platform, applications, services, features, content, technology, AI-assisted discovery tools, business listings, search functions, and related services (collectively, the “Services”).
By accessing, browsing, registering with, submitting information to, or otherwise using KhushMaza.com, you acknowledge that you have read, understood, and agreed to these Terms.
If you do not agree with these Terms, you must not use the Platform.
2. THE ROLE OF KHUSHMAZA.COM
2.1 Showcase and Discovery Platform Only
KhushMaza.com is primarily a showcase, directory, discovery, and informational platform designed to help restaurants, coffee shops, cafés, bakeries, food businesses, and related establishments present information about their businesses and help users discover them.
KhushMaza.com does not own, operate, manage, control, supervise, represent, endorse, employ, partner with, or act as an agent for every business listed on the Platform.
Unless expressly stated otherwise in writing, a business appearing on KhushMaza.com is an independent third party.
2.2 Independent Businesses
Every restaurant, café, bakery, coffee shop, food business, service provider, advertiser, merchant, or other third-party business (“Listed Business”) is solely responsible for its own:
- Business operations;
- Products and services;
- Food and beverages;
- Ingredients and allergens;
- Food preparation;
- Hygiene and safety;
- Prices;
- Offers and promotions;
- Availability;
- Opening and closing hours;
- Licences and permits;
- Employees and representatives;
- Customer service;
- Deliveries;
- Reservations;
- Payments;
- Refunds;
- Cancellations;
- Complaints;
- Legal and regulatory compliance; and
- Statements, representations, and information submitted to KhushMaza.com.
KhushMaza.com does not assume responsibility for any of the above.
3. NO AGENCY, PARTNERSHIP OR REPRESENTATION
Nothing on KhushMaza.com shall be interpreted as creating an agency, partnership, joint venture, employment, franchise, fiduciary, representative, distributor, or other legal relationship between KhushMaza.com and any Listed Business unless expressly agreed in a separate written agreement.
A Listed Business does not have authority to represent KhushMaza.com or make commitments, warranties, promises, or obligations on behalf of KhushMaza.com.
Likewise, KhushMaza.com does not automatically represent or act on behalf of any Listed Business.
4. NO INVOLVEMENT IN TRANSACTIONS
KhushMaza.com is generally not a party to transactions or arrangements between users and Listed Businesses.
If you contact, visit, order from, purchase from, reserve with, communicate with, pay, or otherwise transact with a Listed Business, your relationship and transaction are directly between you and that Listed Business.
KhushMaza.com is not responsible for:
- Whether a Listed Business accepts an order;
- Whether a Listed Business honours a price or promotion;
- Whether food or products are available;
- Whether a reservation is honoured;
- Whether food is prepared correctly;
- Food quality;
- Food safety;
- Allergic reactions;
- Delivery;
- Delayed delivery;
- Wrong orders;
- Missing items;
- Payments;
- Refunds;
- Cancellations;
- Complaints;
- Customer service;
- Damages;
- Losses;
- Disputes;
- Misrepresentations;
- Breach of contract;
- Illegal activity by a Listed Business; or
- Any other matter arising from dealings between users and Listed Businesses.
Any dispute arising from a transaction with a Listed Business must be addressed directly with that business, subject to applicable law.
5. BUSINESS LISTINGS
Businesses may submit, create, claim, modify, or maintain profiles and information on KhushMaza.com.
Business information may include:
- Business name;
- Address;
- Telephone number;
- Website;
- Social media information;
- Opening hours;
- Cuisine;
- Menu information;
- Food specialties;
- Photos;
- Videos;
- Descriptions;
- Offers;
- Services;
- Prices;
- Location information;
- Contact information; and
- Other business-related information.
The Listed Business submitting or claiming such information is solely responsible for ensuring that the information is accurate, lawful, current, complete, and not misleading.
KhushMaza.com does not guarantee the accuracy, completeness, legality, authenticity, availability, or currency of information submitted by third parties.
6. NO GUARANTEE OF BUSINESS INFORMATION
Business listings are provided for general informational and discovery purposes.
Information displayed on the Platform may:
- Become outdated;
- Change without notice;
- Contain errors;
- Be incomplete;
- Be supplied by third parties;
- Be automatically generated or processed;
- Be affected by technical limitations; or
- Differ from information available directly from the Listed Business.
Users should verify important information directly with the relevant business before relying upon it.
This is particularly important for:
- Prices;
- Opening hours;
- Menus;
- Ingredients;
- Allergens;
- Halal or dietary claims;
- Availability;
- Promotions;
- Reservations;
- Addresses;
- Contact information; and
- Special offers.
7. FOOD, HEALTH, SAFETY AND ALLERGEN DISCLAIMER
KhushMaza.com does not prepare, manufacture, package, sell, serve, transport, deliver, or control food or beverages offered by Listed Businesses.
KhushMaza.com is not responsible for food quality, food safety, contamination, allergens, ingredients, nutritional information, dietary claims, religious dietary claims, food poisoning, allergic reactions, illness, injury, or any other health-related consequence arising from food or beverages obtained from a Listed Business.
Users with allergies, medical dietary requirements, religious dietary requirements, or other restrictions must independently confirm the relevant information directly with the Listed Business before consuming any food or beverage.
No information appearing on KhushMaza.com should be treated as a medical, nutritional, dietary, food-safety, or health guarantee.
8. NO ENDORSEMENT
The appearance of a business, restaurant, café, bakery, product, service, cuisine, offer, review, photograph, or other third-party content on KhushMaza.com does not automatically constitute an endorsement, certification, recommendation, guarantee, sponsorship, partnership, or approval by KhushMaza.com.
Likewise, a business’s presence on the Platform does not mean that KhushMaza.com guarantees that the business is:
- Licensed;
- Verified;
- Safe;
- Reliable;
- Legitimate;
- High quality;
- Recommended;
- Suitable for a particular purpose; or
- Compliant with every applicable law.
Where KhushMaza.com identifies a business as “verified”, “claimed”, “featured”, “recommended”, or using another designation, that designation shall only have the meaning expressly stated by KhushMaza.com and shall not constitute a guarantee of the business, its products, or its services.
9. AI-POWERED DISCOVERY
KhushMaza.com may use artificial intelligence (“AI”), machine learning, automated systems, algorithms, search technologies, recommendation systems, or other technology to assist users in discovering restaurants, food, cuisines, businesses, and places.
AI-generated or AI-assisted results are provided for general informational and discovery purposes only.
AI results may be inaccurate, incomplete, outdated, inappropriate, or based on information that has changed.
KhushMaza.com does not guarantee that AI recommendations will:
- Be accurate;
- Be complete;
- Match the user’s preferences;
- Reflect current business conditions;
- Reflect current prices;
- Reflect current opening hours;
- Reflect current availability;
- Be suitable for allergies or dietary requirements; or
- Produce the best or most appropriate result.
Users remain responsible for independently verifying important information with the relevant business.
KhushMaza.com shall not be responsible for any loss, damage, injury, disappointment, expense, or dispute resulting from reliance upon AI-generated or AI-assisted information, to the maximum extent permitted by applicable law.
10. SEARCH RESULTS AND RECOMMENDATIONS
Search results, rankings, recommendations, featured businesses, categories, maps, locations, and other discovery results may be determined using automated systems, algorithms, business information, user interactions, commercial arrangements, editorial considerations, geographic information, availability of data, or other factors.
KhushMaza.com does not guarantee that:
- A particular business will appear in search results;
- A particular business will appear first;
- Search results are complete;
- Search results are accurate;
- Recommendations are suitable for every user; or
- Search results will remain unchanged.
KhushMaza.com may modify, remove, reorder, filter, limit, or discontinue search results or discovery features at any time.
11. USER RESPONSIBILITY
Users are solely responsible for their decisions and actions when using information obtained from KhushMaza.com.
Before visiting, ordering from, paying, reserving with, or otherwise dealing with a Listed Business, users should conduct their own verification and due diligence.
Users must not rely solely on KhushMaza.com for information that could materially affect their health, safety, finances, legal rights, or personal circumstances.
12. USER-GENERATED CONTENT
Users and Listed Businesses may submit reviews, comments, photographs, descriptions, ratings, recommendations, business information, menus, offers, and other content (“User Content”).
The person submitting User Content remains responsible for that content.
By submitting User Content, you represent and warrant that:
- You have the right to submit it;
- It is accurate to the best of your knowledge;
- It is not fraudulent or misleading;
- It does not violate applicable law;
- It does not infringe intellectual-property rights;
- It does not contain unlawful or defamatory material;
- It does not contain malicious software;
- It does not violate another person’s privacy; and
- You have obtained all necessary permissions for any photographs, trademarks, logos, names, or other materials submitted.
13. LICENCE TO USE USER CONTENT
By submitting content to KhushMaza.com, you grant KhushMaza.com a worldwide, non-exclusive, royalty-free licence, to the extent permitted by law, to host, store, reproduce, display, publish, distribute, format, adapt, translate, promote, and otherwise use such content for operating, maintaining, marketing, improving, and promoting the Platform.
KhushMaza.com does not become the owner of your content merely because you submit it.
You remain responsible for ensuring that your submitted content may lawfully be used by KhushMaza.com.
14. RIGHT TO REMOVE CONTENT
KhushMaza.com reserves the right, but does not assume an obligation, to review, edit, restrict, suspend, refuse, remove, disable, or delete any listing, account, review, photograph, offer, content, or information at any time, with or without notice, where permitted by applicable law.
Reasons may include:
- Suspected fraud;
- Misleading information;
- Complaints;
- Legal concerns;
- Copyright concerns;
- Trademark concerns;
- Offensive content;
- Safety concerns;
- Security concerns;
- Violation of these Terms;
- Inactivity;
- Platform integrity;
- Commercial considerations; or
- Any other legitimate operational reason.
15. BUSINESS RESPONSIBILITY AND INDEMNIFICATION
Each Listed Business agrees to defend, indemnify, and hold harmless KhushMaza.com, IT247PORTAL, and their respective owners, founders, shareholders, directors, officers, managers, employees, contractors, consultants, agents, representatives, affiliates, technology providers, service providers, and successors (“Protected Parties”) from and against claims, demands, actions, proceedings, losses, liabilities, damages, penalties, costs, expenses, and reasonable legal fees arising out of or relating to:
- The Listed Business’s operations;
- Its products or services;
- Food or beverages;
- Food safety or allergens;
- Its employees or contractors;
- Its customers;
- Its advertisements;
- Its offers;
- Its prices;
- Its business information;
- Its User Content;
- Intellectual-property infringement;
- Privacy violations;
- Misleading statements;
- Regulatory violations;
- Breach of these Terms;
- Disputes with customers; or
- Any transaction between the Listed Business and another person.
This obligation applies to the maximum extent permitted by applicable law.
16. USER INDEMNIFICATION
To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless KhushMaza.com, IT247PORTAL, and the Protected Parties from claims, losses, liabilities, damages, costs, and expenses arising from:
- Your use of the Platform;
- Your violation of these Terms;
- Your User Content;
- Your unlawful conduct;
- Your violation of another person’s rights;
- Your dealings with a Listed Business; or
- Your violation of applicable law.
17. DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, KhushMaza.com is provided on an “AS IS” and “AS AVAILABLE” basis.
KhushMaza.com makes no representation or warranty that:
- The Platform will always be available;
- The Platform will be uninterrupted;
- The Platform will be error-free;
- Information will always be accurate;
- Information will always be current;
- Listings will remain available;
- Businesses will remain operational;
- Search results will be complete;
- AI results will be accurate;
- Content will be free from errors;
- The Platform will be secure at all times; or
- The Platform will satisfy every user’s particular requirements.
To the maximum extent permitted by law, all warranties and representations not expressly stated in these Terms are excluded.
Nothing in these Terms excludes any warranty, right, or protection that cannot lawfully be excluded under applicable law.
18. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, KhushMaza.com, IT247PORTAL, and the Protected Parties shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages, including loss of:
- Profits;
- Revenue;
- Business;
- Reputation;
- Data;
- Opportunities;
- Goodwill;
- Expected savings; or
- Other economic or non-economic benefit,
arising from or relating to:
- Use of the Platform;
- Inability to use the Platform;
- Information displayed on the Platform;
- Third-party listings;
- Third-party products or services;
- Food or beverages;
- Business transactions;
- AI recommendations;
- Search results;
- Reviews;
- Offers;
- Advertisements;
- Website links;
- Technical failures;
- Cyber incidents;
- Third-party conduct; or
- Any other matter connected with the Platform.
To the maximum extent permitted by law, the total aggregate liability of KhushMaza.com and the Protected Parties arising from or relating to the Platform shall be limited to the amount actually paid by the relevant user to KhushMaza.com for the specific Service giving rise to the claim during the twelve (12) months immediately preceding the event giving rise to the claim.
Where no amount was paid, the maximum aggregate liability shall, to the extent permitted by law, be AED 100.
Nothing in this section limits liability where such limitation is prohibited by mandatory applicable law.
19. THIRD-PARTY WEBSITES AND SERVICES
KhushMaza.com may contain links, buttons, contact information, maps, social-media links, booking links, delivery links, payment links, or references to third-party websites and services.
Such third-party services are independent of KhushMaza.com.
KhushMaza.com does not control and is not responsible for:
- Third-party websites;
- Third-party applications;
- Their content;
- Their security;
- Their privacy practices;
- Their availability;
- Their products or services;
- Their transactions; or
- Their terms and conditions.
Accessing a third-party service is done at your own risk.
20. ADVERTISEMENTS AND PROMOTIONAL CONTENT
KhushMaza.com may display paid advertisements, sponsored listings, featured businesses, promotional content, or commercial placements.
Payment for advertising or promotional placement does not constitute a guarantee, certification, endorsement, or quality assurance by KhushMaza.com.
Advertisers remain solely responsible for their claims, products, services, offers, and compliance with applicable laws.
21. REVIEWS AND RATINGS
Reviews and ratings represent the opinions of the individuals who submit them and do not necessarily represent the views of KhushMaza.com.
KhushMaza.com does not guarantee that reviews are:
- Genuine;
- Accurate;
- Complete;
- Current;
- Unbiased; or
- Representative of the Listed Business.
KhushMaza.com may remove or restrict reviews where it reasonably believes they violate Platform rules or applicable law.
22. INTELLECTUAL PROPERTY
Unless otherwise stated, KhushMaza.com and its licensors own or control the intellectual-property rights associated with the Platform, including its:
- Name;
- Logo;
- Branding;
- Design;
- Software;
- Interface;
- Graphics;
- Layout;
- Text;
- Features;
- Databases;
- Technology;
- Original content; and
- Platform functionality.
No user receives ownership rights merely by accessing or using KhushMaza.com.
You may not copy, reproduce, modify, distribute, sell, license, reverse engineer, scrape, exploit, or commercially use Platform content or technology without prior written authorization, except where permitted by applicable law.
23. TRADEMARKS AND BUSINESS MATERIALS
Listed Businesses remain responsible for obtaining appropriate rights and permissions for trademarks, logos, photographs, menus, brand names, and other intellectual property submitted to KhushMaza.com.
By submitting such materials, the submitting party represents that it has the necessary rights or authorization.
KhushMaza.com may remove materials where it receives a credible intellectual-property complaint or reasonably believes that infringement may have occurred.
24. PROHIBITED USE
Users must not use KhushMaza.com to:
- Commit fraud;
- Mislead users;
- Impersonate another person or business;
- Upload unlawful content;
- Upload malicious software;
- Harass or threaten others;
- Infringe intellectual property;
- Violate privacy;
- Scrape or systematically extract Platform data without authorization;
- Circumvent Platform security;
- Attempt unauthorized access;
- Interfere with Platform operation;
- Manipulate ratings or reviews;
- Create fraudulent listings;
- Create fake businesses;
- Conduct unlawful transactions; or
- Violate applicable laws or regulations.
KhushMaza.com may suspend or terminate access where it reasonably believes prohibited activity has occurred.
25. PLATFORM AVAILABILITY
KhushMaza.com may modify, suspend, restrict, discontinue, or replace any part of the Platform at any time.
The Platform may occasionally become unavailable because of:
- Maintenance;
- Updates;
- Hosting issues;
- Technical failures;
- Cybersecurity incidents;
- Internet problems;
- Third-party service failures;
- Force majeure events; or
- Other circumstances outside our reasonable control.
KhushMaza.com does not guarantee uninterrupted availability.
26. ACCOUNT SUSPENSION AND TERMINATION
KhushMaza.com may suspend, restrict, or terminate a user’s or business’s account where permitted by law, including where:
- These Terms are violated;
- Fraud is suspected;
- False information is provided;
- Security is threatened;
- Abuse occurs;
- Illegal activity is suspected;
- The Platform is misused; or
- Continued access could create risk to KhushMaza.com or others.
Termination does not automatically eliminate obligations that arose before termination.
27. NO PROFESSIONAL ADVICE
Information available through KhushMaza.com is for general informational and discovery purposes.
KhushMaza.com does not provide:
- Medical advice;
- Nutritional advice;
- Legal advice;
- Financial advice;
- Food-safety certification;
- Business certification; or
- Professional advice.
Users should consult appropriately qualified professionals where professional advice is required.
28. PRIVACY
Use of KhushMaza.com may involve the collection and processing of personal information.
Such processing is governed by our Privacy Policy, which forms part of these Terms.
Users should review the Privacy Policy before using the Platform.
29. DATA AND THIRD-PARTY INFORMATION
KhushMaza.com may receive information from:
- Businesses;
- Users;
- Publicly available sources;
- Technology providers;
- Mapping providers;
- Search systems;
- AI systems;
- Business directories; and
- Other lawful sources.
The availability of information from a source does not mean that KhushMaza.com guarantees its accuracy.
KhushMaza.com may correct, update, remove, combine, reorganize, or discontinue information where appropriate.
30. REPORTING A PROBLEM
If you believe that a listing, review, photograph, offer, business profile, or other content violates the law or these Terms, you may contact KhushMaza.com through the designated contact channel.
When submitting a complaint, you should provide sufficient information to allow KhushMaza.com to understand and evaluate the issue.
KhushMaza.com may investigate complaints at its discretion and may take appropriate action where necessary or legally required.
31. NO DUTY TO MONITOR EVERYTHING
KhushMaza.com does not undertake an unconditional obligation to monitor every business, listing, review, communication, transaction, photograph, offer, or other content available through the Platform.
The absence of review or action by KhushMaza.com does not constitute approval, verification, endorsement, or acceptance of the relevant content or business.
Where KhushMaza.com becomes aware of unlawful or problematic content, it may take action as appropriate and as required by applicable law.
32. FORCE MAJEURE
KhushMaza.com and the Protected Parties shall not be responsible for failure or delay caused by circumstances beyond reasonable control, including:
- Natural disasters;
- Fire;
- Flood;
- Epidemic or pandemic;
- War;
- Terrorism;
- Civil unrest;
- Government action;
- Internet failures;
- Telecommunications failures;
- Power failures;
- Cyberattacks;
- Hosting failures;
- Third-party service failures;
- Labour disputes; or
- Other circumstances beyond reasonable control.
33. CHANGES TO THESE TERMS
KhushMaza.com may amend, update, replace, or modify these Terms from time to time.
Updated Terms may be published on the Platform.
Your continued use of KhushMaza.com after updated Terms become effective constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
Users should periodically review the Terms.
34. SEVERABILITY
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable where legally possible.
The remaining provisions shall continue in full force and effect.
35. NO WAIVER
Failure by KhushMaza.com to enforce any provision of these Terms shall not constitute a waiver of its right to enforce that provision later.
36. ENTIRE AGREEMENT
These Terms, together with the Privacy Policy and other policies expressly incorporated into them, constitute the agreement governing your use of KhushMaza.com, subject to any separate written agreement applicable to a particular service.
37. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates, subject to any mandatory laws that may apply.
To the extent legally permitted, disputes arising directly from the use of KhushMaza.com shall be subject to the jurisdiction of the competent courts of the United Arab Emirates and the applicable Emirate in which the relevant Platform operator is legally established, unless a separate written agreement or mandatory law provides otherwise.
Nothing in this section prevents a party from exercising rights or remedies that cannot legally be excluded.
38. IMPORTANT USER ACKNOWLEDGEMENT
By using KhushMaza.com, you expressly acknowledge and agree that:
KhushMaza.com is a showcase and discovery platform and is not the owner, operator, seller, manufacturer, restaurant, café, bakery, food provider, delivery provider, booking provider, payment provider, or agent of Listed Businesses unless expressly stated otherwise.
You understand that Listed Businesses are independent third parties.
You agree that you are responsible for conducting your own verification and due diligence before relying upon information, visiting a business, purchasing products or services, ordering food, making reservations, providing personal information, or entering into any transaction with a Listed Business.
You further acknowledge that KhushMaza.com does not guarantee the accuracy, safety, legality, quality, availability, reliability, or performance of Listed Businesses or their products and services.
39. PROTECTION OF KHUSHMAZA.COM AND ITS PEOPLE
To the maximum extent permitted by applicable law, all protections, exclusions, disclaimers, limitations, indemnities, and rights contained in these Terms shall apply to:
- KhushMaza.com;
- IT247PORTAL;
- Its owners;
- Founders;
- Shareholders;
- Directors;
- Managers;
- Officers;
- Employees;
- Contractors;
- Consultants;
- Agents;
- Representatives;
- Affiliates;
- Technology providers;
- Hosting providers;
- Service providers;
- Successors; and
- Authorized representatives.
Any reference in these Terms to “KhushMaza.com” or “we” may, where appropriate, include these Protected Parties.
40. CONTACT
For questions, complaints, legal notices, or other communications relating to KhushMaza.com or these Terms, please use the official contact information published on the Platform.
Website: KhushMaza.com
Platform: KhushMaza.com
Powered by: IT247PORTAL
FINAL NOTICE
KHUSHMAZA.COM IS A FOOD BUSINESS SHOWCASE AND DISCOVERY PLATFORM.
WE DO NOT OWN OR CONTROL THE BUSINESSES DISPLAYED ON THE PLATFORM.
BUSINESSES ARE INDEPENDENT THIRD PARTIES AND ARE SOLELY RESPONSIBLE FOR THEIR OWN BUSINESSES, PRODUCTS, SERVICES, FOOD, INFORMATION, EMPLOYEES, CUSTOMERS, TRANSACTIONS, LICENCES, COMPLIANCE, AND OPERATIONS.
USERS SHOULD DEAL DIRECTLY WITH THE RELEVANT BUSINESS REGARDING ANY PRODUCT, SERVICE, ORDER, RESERVATION, PAYMENT, REFUND, FOOD-SAFETY MATTER, ALLERGEN, COMPLAINT, OR DISPUTE.
KHUSHMAZA.COM’S ROLE IS LIMITED TO PROVIDING A DIGITAL SHOWCASE, DISCOVERY, SEARCH, AND INFORMATION PLATFORM, TO THE EXTENT DESCRIBED IN THESE TERMS.
NOTHING IN THESE TERMS IS INTENDED TO EXCLUDE OR LIMIT ANY LIABILITY, RIGHT, OR PROTECTION THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
By continuing to use KhushMaza.com, you acknowledge that you have read and accepted these Terms & Conditions.